SAP CRM - Web Client Customizing and Development
The CRM UI technology compendium
(Sprache: Englisch)
Do you want to utilize the new CRM user interface in the best possible way? This comprehensive guide explains everything that you need to know about the CRM Web Client: the architecture of the UI framework, the customizing options (roles, navigation, portal...
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Do you want to utilize the new CRM user interface in the best possible way? This comprehensive guide explains everything that you need to know about the CRM Web Client: the architecture of the UI framework, the customizing options (roles, navigation, portal integration, and much more), as well as all options that are available for customer-specific extensions through programming.1. Modeling Tools
Discover the critical modeling tools, such as the Easy Enhancement Workbench (EEWB) and the
UI Configuration Tool.
2. Customizing
Explore all options for adapting the header, navigation, and work area without any development
effort.
3. UI Component Architecture
Get an in-depth look at the individual components of views, windows, and controllers, and learn about context binding, model integration, and navigation.
4. Technical Enhancement of the Web Client
Learn about development and extension of UI components, the usage of the Business Object
Layer (BOL), and the extension of the GenIL object model, as well as the modeling and usage of web services for the integration of Office applications.
5. Real-World Examples
Find comprehensive real-life examples to provide support for your daily work in projects.
Highlights:
Structure of the CRM Web Client User Interface
CRM Role Concept and Authorization
Customizing Without Development Knowledge
Transaction Launcher, Easy Enhancement Workbench (EEWB), and UI Configuration Tool
BW, Portal, and Office Integration
Web Service Tool and Template Designer
Model View Controller Architecture
Business Object Layer (BOL)
Generic Interaction Layer (GenIL)
Inhaltsverzeichnis zu „SAP CRM - Web Client Customizing and Development “
1 ... Structure of the CRM Web Client User Interface ... 21
... 1.1 ... Overview of the User Interface ... 22
... 1.2 ... Detailed Analysis of the User Interface ... 25
... 1.3 ... Personalizing the User Interface ... 56
... 1.4 ... Logging On to the CRM Web Client ... 61
... 1.5 ... Prerequisites and Performance Optimization ... 62
2 ... Role Concept ... 65
... 2.1 ... General Information about the Role Concept ... 65
... 2.2 ... Technical Description of the Role Concept ... 71
... 2.3 ... Role and Profile Dependencies ... 73
... 2.4 ... Organizational Model and Role Assignment ... 80
... 2.5 ... Practical Example: Business Role ... 83
... 2.6 ... Practical Example: Customizing the Corporate Identity ... 87
3 ... Enhancing and Customizing the Navigation Bar ... 91
... 3.1 ... Configuring the Navigation Bar ... 92
... 3.2 ... Navigation from the Navigation Bar ... 97
... 3.3 ... Integrating a Transaction Launcher ... 99
... 3.4 ... Practical Example: Navigation Bar ... 108
... 3.5 ... Practical Example: Transaction Launcher ... 111
4 ... Enhancing and Customizing the Header Area ... 115
... 4.1 ... Configuring the Header Area ... 116
... 4.2 ... Defining the Navigation Frame ... 117
... 4.3 ... Defining the Layout Components ... 118
... 4.4 ... Displaying the Central Search ... 119
... 4.5 ... Using the Working Context ... 120
5 ... Enhancing and Customizing the Work Area ... 123
... 5.1 ... UI Configuration Tool ... 124
... 5.2 ... Design Layer ... 133
... 5.3 ... Easy Enhancement Workbench ... 138
... 5.4 ... Practical Example: Using the UI Configuration Tool ... 145
... 5.5 ... Practical Example: Using the Design Layer ... 150
... 5.6 ... Practical Example: Using the Easy Enhancement Workbench ... 152
6 ... Application Integration and Authorization ... 155
... 6.1 ... SAP NetWeaver Business Warehouse Integration ... 156
... 6.2 ... Integration into SAP NetWeaver Portal ...
... mehr
159
... 6.3 ... Authorization Concept ... 165
... 6.4 ... Example of Setting Up an Authorization Concept ... 168
7 ... Integrating Office Applications ... 173
... 7.1 ... Web Service Tool ... 174
... 7.2 ... Template Designer ... 178
... 7.3 ... Document Templates in Microsoft Word ... 180
... 7.4 ... Document Templates in Adobe LiveCycle Designer ... 181
... 7.5 ... Documents in the CRM Application ... 183
... 7.6 ... Advanced Topics ... 184
8 ... Web Client UI Framework ... 187
... 8.1 ... Basic Principles ... 187
... 8.2 ... Component Workbench ... 201
9 ... UI Component Architecture ... 209
... 9.1 ... View ... 210
... 9.2 ... View Set ... 223
... 9.3 ... Window ... 226
... 9.4 ... Controller and Context ... 227
... 9.5 ... Navigation ... 239
... 9.6 ... Component Interface ... 248
10 ... Creating Configurable Views and Pages ... 255
... 10.1 ... Form View ... 255
... 10.2 ... Table View ... 258
... 10.3 ... Tree View ... 263
... 10.4 ... Search Pages ... 268
... 10.5 ... Overview Pages ... 272
... 10.6 ... Work Center Pages ... 274
11 ... UI Component Enhancement Concept ... 279
... 11.1 ... Enhancement Set ... 280
... 11.2 ... Enhancing UI Components ... 280
... 11.3 ... Enhancement Set in the Component Workbench ... 284
12 ... Generic Interaction Layer -- GenIL ... 285
... 12.1 ... Benefits of the Generic Interaction Layer ... 285
... 12.2 ... Tools for Displaying Object Models ... 293
... 12.3 ... Enhancing Object Models ... 298
... 12.4 ... Practical Example: Creating a Simple GenIL Object ... 313
13 ... Business Object Layer -- BOL ... 317
... 13.1 ... BOL Entities ... 318
... 13.2 ... Working with Collections ... 319
... 13.3 ... BOL Core ... 323
... 13.4 ... Searching for BOL Entities ... 323
... 13.5 ... Traversing via the Object Model ... 325
... 13.6 ... Locking BOL Entities ... 326
... 13.7 ... Accessing BOL Entities ... 326
... 13.8 ... Generating BOL Entities ... 328
... 13.9 ... Transaction Context ... 329
... 13.10 ... Messages from the APIs ... 331
... 13.11 ... Object Methods in the BOL ... 332
... 13.12 ... BOL Buffer ... 333
14 ... Generic Application Services ... 335
... 14.1 ... Message Output ... 335
... 14.2 ... View Group Context ... 340
... 14.3 ... Breadcrumbs ... 343
... 14.4 ... Dialog Box ... 345
... 14.5 ... Data Loss Dialog Box ... 350
... 14.6 ... Buttons ... 353
... 14.7 ... Internationalization ... 357
15 ... Tips and Tricks ... 359
... 15.1 ... "View Hierarchy" Dialog Box ... 359
... 15.2 ... Where-Used List for UI Components ... 360
... 15.3 ... Tips and Tricks for Troubleshooting ... 361
... 15.4 ... SAP Community ... 370
16 ... Practical Examples ... 371
... 16.1 ... Creating a UI Component ... 371
... 16.2 ... Linking a UI Component to an Object Model ... 372
... 16.3 ... Implementing a Search Page ... 373
... 16.4 ... Implementing an Overview Page ... 385
... 16.5 ... Navigating with Navigational Links ... 395
... 16.6 ... Integrating the UI Component into the User Interface ... 398
17 ... Outlook for CRM 7.0 ... 403
... 17.1 ... General, Non-Technical Outlook ... 404
... 17.2 ... General, Technical Outlook ... 406
A ... Glossary ... 411
B ... ibliography ... 413
C ... The Authors ... 415
... 6.3 ... Authorization Concept ... 165
... 6.4 ... Example of Setting Up an Authorization Concept ... 168
7 ... Integrating Office Applications ... 173
... 7.1 ... Web Service Tool ... 174
... 7.2 ... Template Designer ... 178
... 7.3 ... Document Templates in Microsoft Word ... 180
... 7.4 ... Document Templates in Adobe LiveCycle Designer ... 181
... 7.5 ... Documents in the CRM Application ... 183
... 7.6 ... Advanced Topics ... 184
8 ... Web Client UI Framework ... 187
... 8.1 ... Basic Principles ... 187
... 8.2 ... Component Workbench ... 201
9 ... UI Component Architecture ... 209
... 9.1 ... View ... 210
... 9.2 ... View Set ... 223
... 9.3 ... Window ... 226
... 9.4 ... Controller and Context ... 227
... 9.5 ... Navigation ... 239
... 9.6 ... Component Interface ... 248
10 ... Creating Configurable Views and Pages ... 255
... 10.1 ... Form View ... 255
... 10.2 ... Table View ... 258
... 10.3 ... Tree View ... 263
... 10.4 ... Search Pages ... 268
... 10.5 ... Overview Pages ... 272
... 10.6 ... Work Center Pages ... 274
11 ... UI Component Enhancement Concept ... 279
... 11.1 ... Enhancement Set ... 280
... 11.2 ... Enhancing UI Components ... 280
... 11.3 ... Enhancement Set in the Component Workbench ... 284
12 ... Generic Interaction Layer -- GenIL ... 285
... 12.1 ... Benefits of the Generic Interaction Layer ... 285
... 12.2 ... Tools for Displaying Object Models ... 293
... 12.3 ... Enhancing Object Models ... 298
... 12.4 ... Practical Example: Creating a Simple GenIL Object ... 313
13 ... Business Object Layer -- BOL ... 317
... 13.1 ... BOL Entities ... 318
... 13.2 ... Working with Collections ... 319
... 13.3 ... BOL Core ... 323
... 13.4 ... Searching for BOL Entities ... 323
... 13.5 ... Traversing via the Object Model ... 325
... 13.6 ... Locking BOL Entities ... 326
... 13.7 ... Accessing BOL Entities ... 326
... 13.8 ... Generating BOL Entities ... 328
... 13.9 ... Transaction Context ... 329
... 13.10 ... Messages from the APIs ... 331
... 13.11 ... Object Methods in the BOL ... 332
... 13.12 ... BOL Buffer ... 333
14 ... Generic Application Services ... 335
... 14.1 ... Message Output ... 335
... 14.2 ... View Group Context ... 340
... 14.3 ... Breadcrumbs ... 343
... 14.4 ... Dialog Box ... 345
... 14.5 ... Data Loss Dialog Box ... 350
... 14.6 ... Buttons ... 353
... 14.7 ... Internationalization ... 357
15 ... Tips and Tricks ... 359
... 15.1 ... "View Hierarchy" Dialog Box ... 359
... 15.2 ... Where-Used List for UI Components ... 360
... 15.3 ... Tips and Tricks for Troubleshooting ... 361
... 15.4 ... SAP Community ... 370
16 ... Practical Examples ... 371
... 16.1 ... Creating a UI Component ... 371
... 16.2 ... Linking a UI Component to an Object Model ... 372
... 16.3 ... Implementing a Search Page ... 373
... 16.4 ... Implementing an Overview Page ... 385
... 16.5 ... Navigating with Navigational Links ... 395
... 16.6 ... Integrating the UI Component into the User Interface ... 398
17 ... Outlook for CRM 7.0 ... 403
... 17.1 ... General, Non-Technical Outlook ... 404
... 17.2 ... General, Technical Outlook ... 406
A ... Glossary ... 411
B ... ibliography ... 413
C ... The Authors ... 415
... weniger
Autoren-Porträt von Michael Füchsle, Matthias E. Zierke
Michael Füchsle arbeitet seit 1992 als Softwareentwickler, seit 1996 im SAP-Umfeld. Sein Schwerpunkt lag zunächst im Bereich ERP-Softwareentwicklung, bevor er als Technical Consultant zur SAP SI in die CRM-Beratung in nationalen und internationalen Projekten wechselte. Derzeit beschäftigt er sich insbesondere mit den beiden Web-Dynpro-Flavors, aber auch mit mobilen Lösungen, Portalintegration und BSP-Entwicklung. Im Augenblick ist er Ramp-Up-Coach für das neue SAP CRM 2007-UI.Matthias Zierke ist seit zwei Jahren für die SAP SI in nationalen und internationalen CRM-Projekten unterwegs. Zuvor war er bei der Siemens AG in internationalen SAP-Projekten eingesetzt. Er verfügt über umfangreiches Prozess- und Applikationswissen im CRM-Umfeld, speziell im Bereich User Interface.
Bibliographische Angaben
- Autoren: Michael Füchsle , Matthias E. Zierke
- 2009, 427 Seiten, Maße: 18,2 x 23,6 cm, Gebunden, Englisch
- Verlag: Rheinwerk Verlag
- ISBN-10: 1592292976
- ISBN-13: 9781592292974
Sprache:
Englisch
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