The Boundaryless Organization

Foreword by: C. K. Prahalad. Foreword by: Lawrence A. Bossidy. Preface. The Authors. 1 A New World Order: Rising to the Challenge of New Success Factors. Stepping Up to the Line: How Boundaryless Is Your Organization? Part One: Free Movement Up and Down: Crossing Vertical Boundaries. First Person: Cesar Guajardo, General Director, Praxair Mexico. 2 Toward a Healthy Hierarchy. Stepping Up to the Line: How Healthy Is Your Organization's Hierarchy? 3 Rewiring and Retuning the Hierarchy. Part Two: Free Movement Side to Side: Crossing Horizontal Boundaries. First Person: Daniel Vasella, Chairman and CEO, Novartis AG. 4 Beyond Turf and Territory. Stepping Up to the Line: How Congruent Are Your Organization's Horizontal Boundaries? 5 Integrating Resources to Serve the Customer. Part Three: Free Movement Along the Value Chain: Crossing External Boundaries. First Person: Jim Madden, President, CEO, and Chairman of the Board, Exult. 6 Toward Partnership with Customers and Suppliers. Stepping Up to the Line: How Well Linked Is Your Organization's Value Chain? 7 Strengthening the Value Chain. Part Four: Free Global Movement: Crossing Geographic Boundaries. First Person: Mieko Nishimizu, Vice President, World Bank South Asia Region. 8 Toward the Global Corporation. Stepping Up to the Line: How Far Along the Path to Globalization Is Your Organization? 9 Actions for Global Learners, Launchers, and Leaders. 10 Conclusion: Leading Toward the Boundaryless Organization. Stepping Up to the Line: Are You a Boundaryless Leader? Notes. Index.

Ron Ashkenas is a managing partner of Robert H. Schaffer & Associates in Stamford, Connecticut. A leading consultant to CEOs on organizational transformation, his articles have appeared in Harvard Business Review and other leading business publications. His clients have included General Electric, GlaxoSmithKline, the World Bank, and numerous other public and private sector firms. Dave Ulrich is professor of business administration at the University of Michigan. He was named by Business Week as one of the world's top ten educators in management and the top educator in human resources. Todd Jick, formerly a professor at Harvard Business School, is a managing partner with the Center for Executive Development in Cambridge, Massachusetts. He has consulted with numerous companies in the United States and Europe including Merrill Lynch, PricewaterhouseCoopers, Novartis, and Cadbury Schweppes. Steve Kerr is chief learning officer and a managing director of Goldman Sachs. A former dean at the University of Southern California and former professor of management at the University of Michigan, he was the first chief learning officer for General Electric.