The Four Conversations
Daily Communication That Gets Results
(Sprache: Englisch)
Identifies, explains, and illustrates the four day-to-day organizational conversations people at work must use on a daily basis to be successful. This book shows how to use each conversation appropriately, accurately, and completely to avoid the pitfalls that become barriers to success at work.
Leider schon ausverkauft
versandkostenfrei
Buch
20.30 €
10 DeutschlandCard Punkte
sammeln
- Lastschrift, Kreditkarte, Paypal, Rechnung
- Kostenlose Rücksendung
Produktdetails
Produktinformationen zu „The Four Conversations “
Identifies, explains, and illustrates the four day-to-day organizational conversations people at work must use on a daily basis to be successful. This book shows how to use each conversation appropriately, accurately, and completely to avoid the pitfalls that become barriers to success at work.
Klappentext zu „The Four Conversations “
Talk is powerful. And it isn t just difficult conversations that matter the everyday dialogue we have with one another is critical to both personal and organizational success. Packed with sample dialogues and dozens of personal stories, and backed by solid research and the authors firsthand observations, The Four Conversations describes how to get maximum results from conversations that every one of us must use to get things done: initiative conversations introducing something new, understanding conversations to help people relate to ideas or processes, performance conversations requesting specific actions, and closure conversations that recognize achievements and signal completion of the work. As Jeffrey and Laurie Ford clearly demonstrate, engage in the right conversation at the right time plan and start each one well, finish every one effectively and extraordinary things can happen.
Inhaltsverzeichnis zu „The Four Conversations “
PrefaceChapter 1 Four Conversations in a Successful Workplace
1. The Importance of Conversations
2. Some Conversations Slow Things Down, Others Speed Things Up
3. Six Limitations to a Successful Workplace
4. Conversations: Your Personal Advantage
5. Key Points
Chapter 2 Initiative Conversations: Create a Future
1. Leaders Have Initiative Conversations
2. Choose Your Initiative Statement: What-When-Why
3. Prepare for Your Initiative Conversation: Who-Where-How
4. Launch Your Initiative Conversation
5. If You Are Missing Initiative Conversations
6. Putting it into Practice
Chapter 3 Understanding Conversations: Include & Engage
1. Help People Find a Positive Meaning in Your Message
2. Expand and Deepen Participation
3. The Limits of Understanding
4. If You Are Missing Understanding Conversations
5. Putting it into Practice
Chapter 4 Performance Conversations: Ask and Promise
1. Commit to Performance: What-When-Why
2. Ask Others to Commit
3. Promises Create Agreements: Who-Where-How
4. Manage the Agreement
5. If You Are Missing Performance Conversations
6. Putting it into Practice
Chapter 5 Closure Conversations: Create Endings
1. An Incomplete Past Can Prevent a New Future
2. The Four A s of Closure Conversations
3. Build Accountability and Resolve People Problems
4. If You Are Missing Closure Conversations
5. Putting it into Practice
Chapter 6 Using the Four Conversations
1. Using the Four Conversations
2. How the Four Conversations Work Together
3. Putting it into Practice
Chapter 7 Support the Conversational Workplace
1. The Conversational Workplace
2. Practices to Support for the Conversational Workplace
3. Implementing the Practices: Four Tips
4. A Closing Note
Resources
Notes
Index
Acknowledgments
About the Authors
Bibliographische Angaben
- Autoren: Jeffery Ford , Laurie Ford
- 256 Seiten, Kartoniert (TB), Englisch
- Verlag: McGraw-Hill Professional
- ISBN-10: 1576759202
- ISBN-13: 9781576759202
Sprache:
Englisch
Kommentar zu "The Four Conversations"
0 Gebrauchte Artikel zu „The Four Conversations“
| Zustand | Preis | Porto | Zahlung | Verkäufer | Rating |
|---|
Schreiben Sie einen Kommentar zu "The Four Conversations".
Kommentar verfassen