The Future of Competition
Co-Creating Unique Value With Customers
(Sprache: Englisch)
In this visionary book, C. K. Prahalad and Venkat Ramaswamy explore why, despite unbounded opportunities for innovation, companies still can't satisfy customers and sustain profitable growth. The explanation for this apparent paradox lies in recognizing the...
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Klappentext zu „The Future of Competition “
In this visionary book, C. K. Prahalad and Venkat Ramaswamy explore why, despite unbounded opportunities for innovation, companies still can't satisfy customers and sustain profitable growth. The explanation for this apparent paradox lies in recognizing the structural changes brought about by the convergence of industries and technologies; ubiquitous connectivity and globalization; and, as a consequence, the evolving role of the consumer from passive recipient to active co-creator of value. Managers need a new framework for value creation. Increasingly, individual customers interact with a network of firms and consumer communities to co-create value. No longer can firms autonomously create value. Neither is value embedded in products and services per se. Products are but an artifact around which compelling individual experiences are created. As a result, the focus of innovation will shift from products and services to experience environments that individuals can interact with to co-construct their own experiences. These personalized co-creation experiences are the source of unique value for consumers and companies alike.In this emerging opportunity space, companies must build new strategic capitala new theory on how to compete. This book presents a detailed view of the new functional, organizational, infrastructure, and governance capabilities that will be required for competing on experiences and co-creating unique value.
Inhaltsverzeichnis zu „The Future of Competition “
Introduction; Part One: Convergence of Company and Consumer; 1. Co-creation; 2. Pre-conditions for Co-creation; 3. Experiences in Co-creation; 4. Experience Innovation; 5. Personalized Experiences; 6. Experience Network; The Market as a Forum for Experiences; Part Two: Co-Creating the Future; 7. The Competitive Space; 8. Creating New Strategic Capital; 9. Manager as Consumer; 10. Rapid Knowledge Creation; 11. Strategy as Discovery; 12. Building New Capabilities; The Emerging Reality of Governance
Autoren-Porträt von C. K. Prahalad, Venkat Ramaswamy
C. K. Prahalad is the Harvey C. Fruehauf Professor of Business Administration at the University of Michigan Business School and co-author of the landmark best seller, Competing for the Future . His research, for over twenty years, has consistently focused on "next" practices. Venkat Ramaswamy is the Michael R. and Mary Kay Hallman Fellow of Electronic Business and Professor of Marketing at the University of Michigan Business School. His research focuses on new frontiers in co-creating value.
Bibliographische Angaben
- Autoren: C. K. Prahalad , Venkat Ramaswamy
- 2004, 272 Seiten, mit Abbildungen, Maße: 16,2 x 24,2 cm, Leinen, Englisch
- Verlag: Harvard Business School Press
- ISBN-10: 1578519535
- ISBN-13: 9781578519538
- Erscheinungsdatum: 01.01.2004
Sprache:
Englisch
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