The Future of Indian Banking

1. The Impact of the Pandemic.- Part I.- The Global Scenario.- Part II.- Measures in India.- Part III.- Bibliography.- 2. State of the Financial System: Strengths and Weaknesses.- Financial System Structure.- State of Banks' Finances.- Government Infusion of Capital.- Bank Frauds: A Broad Picture.- Debt Restructuring and Recovery: The Legal Remedies.- Regulatory Aspects, Use of Stress Test for Soundness.- Suggestions and Recommendations for Immediate Response.- Critical Evaluation of Bankers.- Conclusion.- Bibliography.- 3. Socio-Political and Technology Aspects.- Big Data.- Big Data Analytics.- Big Data Implementation: Review of Best Practices.- Cloud Computing.- Artificial Intelligence (AI) and Machine Learning (ML).- Rise of AI in Financial Services.- Augmented and Virtual Reality.- Bibliography.- 4. Reimagining Banking.- The New Normal: New Business Model for Banks.- Open Banking.- Digital Banking.- Bibliography.- 5. Banking: New Frontiers.- E-Banking Facilities for Senior Citizens.- Bibliography.- 6. Cyber Crimes and Laws.- The Criminals.- Motivation for Crime.- Cyber Crimes.- Precautions at the Scene of Crime.- Data Protection.- Data Diddling.- Data Leakage.- Data Spying.- The Laws.- Bibliography.- 7. Cyber Risk Management.- Part I.- State of Cyber Risk.- Part II.- Part III.- Current Developments.- Part IV.- The Regulatory Guidance.- Basel Committee on Banking Supervision.- Bank of England: CBEST Testing Overview.- Conclusion.- Bibliography.- 8. Digital Marketing.- Interactive Teller Machines.- Service Terminals.- Interactive Digital Walls.- Bibliography.- 9. HR Digitized.- Part I.- Keeping Innovation Engine Running.- Forces Driving Digitization.- HR Challenges in Banking.- Making the Promise Come True.- Digital HR.- Innovation Culture in HR.- Conclusion.- Part II.- Digitized HR.- Unlocking the Potential.- HR Planning and Development.- Recruitment and Selection.- Development of Required Manpower.- Bibliography.- 10. Risk Management.- Inadequacy of Risk

Vasant C. Joshi is Founder Director of the VCJ Institute of Research and Development, India. He has vast experience in the banking field as General Manager (Retd.), Bank of India, and Director (Retd.), National Insurance Academy. He has authored a number books on banking and finance including Managing Indian Banks: Challenges Ahead, Digital Finance: Bits and Bytes and a comprehensive report on Management Practices of MFIs for the Indian Council of World Affairs.

Lalitagauri Kulkarni is a senior faculty member at the Gokhale Institute of Politics and Economics, Pune. Her current research primarily focuses on applied financial economics. Her papers on Inclusive Banking and Development, Macro-financial Policy, and Insurance Economics have been published in various reputed national and international journals.

Dr. Kulkarni and Mr. Joshi have jointly authored a book entitled, Inclusive Banking in India: Re-imagining the Bank Business Model.