The IT Manager's Survival Guide
(Sprache: Englisch)
"The IT Managers Survival Guide" schließt eine echte Marktlücke. Dieser praktische Leitfaden behandelt technische UND strategische Aspekte bei der Planung von IS/IT Management, und zwar in einem einzigen handlichen Band. Die Autoren nennen gute Gründe,...
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"The IT Managers Survival Guide" schließt eine echte Marktlücke. Dieser praktische Leitfaden behandelt technische UND strategische Aspekte bei der Planung von IS/IT Management, und zwar in einem einzigen handlichen Band. Die Autoren nennen gute Gründe, warum eine IT/IS-Einheit auf einer soliden Basis errichtet werden sollte. "The IT Managers Survival Guide" bietet aber keine Sofortlösungen; er gibt vielmehr eine Wegbeschreibung für hervorragendes IT Management und eine Anleitung für die Anpassung an das sich ständig verändernde Unternehmensumfeld. In einer Reihe von Aufsätzen führender IT Manager und -Experten werden Fehler beim IT/IS Management offen angesprochen und Lösungsmöglichkeiten aufgezeigt. "The IT Managers Survival Guide" ist ein nützlicher Ratgeber für Planung und Implementation von IS/IT Einheiten. Mit Checklisten und Templates.
Klappentext zu „The IT Manager's Survival Guide “
Accessible, refreshingly candid, but above all helpful, this pragmatic guide addresses a real need by dealing with the problems that face the new IT manager. By providing a number of practical recommendations and approaches including how to make the transition from technical professional to manager and dealing with people, to giving advice and guidance on organization structure, architecture and planning approaches, this book covers a whole raft of issues essential to managing an IT unit.If you have chosen to move from the safe haven of technology to the unpredictable world of management, this book could make the difference between success and failure.
"The IT Manager's Survival Guide is well named. Aimed at the techie becoming an IT Manager it covers the many alligators of IT management - from legacy systems to managing vendors - in easy chunks with checklists. It also provides the new manager with help to get ahead of the game by including articles from experts on what is wrong with IT management and a set of short reviews of management theorists from Strassman to Mayo.
I recommend this book for those who would like to buck the trend - the average tenure of an IT Manager is about 900 days - and run an IT outfit appreciated by customers and staff."
Gill Ringland, Fellow of the British Computer Society and Member of the BCS Management Forum. Author of Scenario Planning: Managing for the Future.
Inhaltsverzeichnis zu „The IT Manager's Survival Guide “
Foreword by Sir Ron BrierleyIntroduction
Becoming a manager
Knowing your customer
Our greatest asset
Developing staff
Supporting roles
Managing recruiters
The rules of engagement
Establishing sound corporate governance
Establishing service level agreements
Dealing with hot spots
Tips for quick-wins
Living with legacy systems
Managing vendors
Using consultants
Business process re-engineering
Benchmarking
Help desk management
Disaster recovery planning
Managing change
Outsourcing
Give the business intelligence
Planning the future
Understanding architectures
Taking stock of your assets
Structuring the IT organization
Where to next?
Appendix A Yukl's Specific Behaviours for Managing Relations
Appendix B Business initiative proposal
Appendix C Thorpe's 4 Rs
Appendix D1 Jacques' time span
Appendix D2 Jaques' complexity measures
Appendix E1 Software inventory
Appendix E2 Hardware inventory
Appendix F Examples of principles
References
Further reading
Index
Autoren-Porträt von Rob Aalders, Peter Hind
ROB AALDERS has held senior strategic and line management positions in a variety of companies in Europe, Australia and Asia during 25 years in the IT industry. His strength lies in his ability to devise strategic plans for organizations and to define how they should be implemented.Aalders has carried out assignments for multinational and governmental agencies including Australia Post, QANTAS, the National Rail Corporation and the Hong Kong Transport Department. He has gained line management experience, mostly in the transportation sector, which gives a business focus and practical orientation to his strategic studies.
PETER HIND of IDC works as a freelance analyst for the local IT industry. He runs InTEP executive forums for IDC in Australia and New Zealand and complements the resulting anecdotal research by conducting IDC's annual 'Forecast for Management' survey of around 8000 IS executives. A regular columnist for CIO magazine on both sides of the Tasman, he is passionate about taking the focus in IT off the technology and onto the better exploitation of information. Hind previously worked in sales and marketing with NCR Australia, Sigma Data and Unisys Australia.
Bibliographische Angaben
- Autoren: Rob Aalders , Peter Hind
- 2002, 1. Auflage, XX, 300 Seiten, mit Abbildungen, Maße: 17,5 x 25 cm, Leinen, Englisch
- Verlag: Wiley & Sons
- ISBN-10: 047084454X
- ISBN-13: 9780470844540
- Erscheinungsdatum: 18.04.2002
Sprache:
Englisch
Rezension zu „The IT Manager's Survival Guide “
"..a commendable feat.." (Information Age, May 2002)
Pressezitat
"..a commendable feat.." (Information Age, May 2002)"...extensive resource into the roles and requirement of an IT manger, including tips and techniques on how to get ahead..." (M2 Best Books, 2 September 2002)
"...I particularly liked the authors' attention-grabbing anecdotes as they successfully guide the reader's focus towards the boardroom..." (Computer Bulletin, January 2003)
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