Achieving Class A Business Excellence / Oliver Wight Manufacturing (PDF)
An Executive's Perspective
(Sprache: Englisch)
A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his...
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A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his business from mediocrity to industry leading performance. What he learns about senior management responsibilities and behaviors drives him to achieve outstanding rewards and benefits, not the least of which is his company's survival.
Inhaltsverzeichnis zu „Achieving Class A Business Excellence / Oliver Wight Manufacturing (PDF)“
Prologue. Introduction. 1. Opportunity. 2. Fact-Finding--Greg Meets His Team. 3. Greg's Directives. 4. Breakdown. 5. Listening . . . 6. . . . and Learning 7. Observing. 8. Possibilities. 9. Beginning. 10. Hope. 11. Decision Time 12. Kick-Off . . . 13. Involvement. 14. Education, Education, Education. . . 15. Process Design. 16. Customer Service. 17. Customer Satisfaction. 18. Competitive Pressure. 19. Class A Leadership 20. Sustainability, and More . . . Epilogue. Readers's Reference. Index.
Autoren-Porträt von Dennis Groves, Kevin Herbert, James G. Correll
DENNIS GROVES is Chairman of Oliver Wight Americas and Presidentof Oliver Wight International.
KEVIN HERBERT is a partner in Oliver Wight Europe, Africa, and
Middle East, and is coauthor of the Wiley book Gaining Control.
JIM CORRELL is a former co-chairman of Oliver Wight
International and chairman of Oliver Wight Americas. Jim is a
Principal in Oliver Wight Americas, and is coauthor of the Wiley
book Gaining Control.
Bibliographische Angaben
- Autoren: Dennis Groves , Kevin Herbert , James G. Correll
- 2008, 1. Auflage, 400 Seiten, Englisch
- Verlag: John Wiley & Sons
- ISBN-10: 047039109X
- ISBN-13: 9780470391099
- Erscheinungsdatum: 03.09.2008
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
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- Größe: 2.12 MB
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Sprache:
Englisch
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