Guide to Six Sigma and Process Improvement for Practitioners and Students, A (ePub)

received awards for outstanding teaching, outstanding writing, and outstanding published research articles.

Richard J. Melnyck is Assistant Vice President for Medical Affairs and Executive Director of Process Improvement at the University of Miami Miller School of Medicine and Health System. He is a Six Sigma Master Black Belt, the University of Miami faculty advisor for the American Society for Quality, the University of Miami Miller School of Medicine faculty advisor for the Institute for Healthcare Improvement, and a member of the Beta Gamma Sigma International Honor Society. Melnyck has taught process improvement in both the School of Business and the Miller School of Medicine at the University of Miami. He has consulted on quality, productivity, and related matters with many organizations. He received his MS in Management Science (2008), MBA (2002), and MS in Computer Information Systems (2002) from the University of Miami.

David M. Levine is Professor Emeritus of Statistics and Computer Information Systems at Baruch College (City University of New York). He received B.B.A. and M.B.A. degrees in Statistics from City College of New York and a PhD from New York University in industrial engineering and operations research. He is nationally recognized as a leading innovator in statistics education and is the coauthor of 14 books, including such bestselling statistics textbooks as Statistics for Managers Using Microsoft Excel, Basic Business Statistics: Concepts and Applications, Business Statistics: A First Course, and Applied Statistics for Engineers and Scientists Using Microsoft Excel and Minitab. He also is the coauthor of Even You Can Learn Statistics & Analytics: A Guide for Everyone Who Has Ever Been Afraid of Statistics, currently in its third edition, and Design for Six Sigma for Green Belts and Champions, and the author of Statistics for Six Sigma Green Belts, all published by Pearson, and Quality Management, third edition, McGraw-Hill/Irwin. He is also the author of Video Review of Statistics and Video Review of Probability, both published by Video Aided Instruction, and the statistics module of the MBA primer published by Cengage Learning. He has published articles in various journals, including Psychometrika, The American Statistician, Communications in Statistics, Decision Sciences Journal of Innovative Education, Multivariate Behavioral Research, Journal of Systems Management, Quality Progress, and The American Anthropologist, and he has given numerous talks at the Decision Sciences Institute (DSI), American Statistical Association (ASA), and Making Statistics More Effective in Schools and Business (MSMESB) conferences. Levine has also received several awards for outstanding teaching and curriculum development from Baruch College.