Rediscovering Value (PDF)

"To paraphrase a number of philosophers, the major challenge anyexecutive or manager (and especially any CEO) faces is that his orher experience of the reality of the organization is not the sameas the reality itself. How then does an executive: 1) develop amore accurate and complete representation of the organization, 2)identify critical business issues and improvement opportunitiesacross this system, 3) design a way forward, and 4) install thefeedback and measurement mechanisms necessary to ensure theorganizational system delivers the performance and stays on course?This is where this book comes into its own."
-- Michael DeNoma president and CEO, Chinatrust Commercial Bank

"Every CEO (or executive managing a business) should read andunderstand Rediscovering Value if they want to effectively lead andmanage their company. Leading a company without an understanding ofthe value and resource dimensions and how to manage them is likeflying an airplane without a navigation system. The team at PDL hasdone an unbelievable job of describing the principles of anorganization and how to effectively organize, lead, and manage theenterprise. Our company used PDL's systems approach to planning andmanaging and it was like turning on the lights in a dark room. Ourpeople became process- and work-focused and morale improveddramatically as we moved away from the silo approach of running abusiness. Rediscovering Value is a must-read for anyexecutive."
-- Steve Hassenfelt CEO, Granville Capital, Inc.

From author of the acclaimed Improving Performance, anexploration of the concept of Value Management and technology,comes the next step resource that introduces the transformationmodel. Rediscovering Value gives a preliminary descriptionof the SOE phase, and covers the dimensions of the model. The bookdissects each phase of the model, and describes what isaccomplished along each dimension, the criteria to reach the nextphase, and the key challenges of each phase (Stabilize, Optimize,Exploit in detail). It lays out the success factors for effectiveprocess design, improvement, and management.