The Power of Feedback (PDF)

Praise for The Power of Feedback

"Some books are worthy of being recommended simply because of their
subject matter. . . . There is no greater force to improve the
quality of human relationships or improve the way organizations
function than to multiply the amount and improve the quality of
feedback."

"Other books are worthy of being recommended . . . when an author
takes an otherwise abstract, obtuse subject and turns it into an
actionable, practical set of things to do. Joe Folkman has
accomplished that task . . . helping individuals and organizations
to develop feedback-rich environments . . . [and] change through
the use of a variety of surveys and feed?-back instruments. He has
made this topic highly engaging and accessible."

"So, here you have the best of everything--an important topic; a
talented, entertaining, and highly qualified author; content that
is practical; and a text written in an easily comprehended manner.
Enjoy."

--From the Foreword by John H. "Jack" Zenger

"Joe Folkman has years of experience and miles of wisdom from
coaching and training high-performance organizations. He speaks
truth: change is hard. But feedback can be very powerful if the
receiver makes the commitment to lasting change. Folkman has scored
a home run with The Power of Feedback."

--Maria Nalywayko Senior Vice President, Human Resources, Fremont
Investment & Loan

"Most of us are clueless when it comes to providing feedback. But
now, thanks to Joe Folkman's The Power of Feedback, we have a road
map for turning the feedback we receive into lasting and profound
change."

--Jeffrey Gill Director of Organization Capability, The Coca-Cola
Company